Glossary
Plain-English collision repair terms.
The acronyms, programs, and platforms RocketPros works with — defined for shop owners, estimators, MSO operators, and insurance partners. Every entry links back to the part of the product or research it relates to.
- BMS— Body Management System
- A structured estimate data format used across the collision industry. Defines a schema for how estimate fields are organized so downstream systems receive clean, machine-readable data without interpretation. RocketPros is built BMS-native.
- EMS— Estimate Management Standard
- An older, less structured estimate transport format that predates modern carrier integrations and enterprise reporting requirements. EMS lacks the schema consistency of BMS, which is one reason RocketPros chose BMS.
- RPS— Rate Performance Score
- The scoring framework MPI and SGI use to grade collision repair shops on documentation discipline, supplement behavior, cycle time, and program compliance. RPS drift typically only becomes visible at month-end — RocketPros surfaces it the day it happens.
- MPI— Manitoba Public Insurance
- The Crown-corporation public auto insurer for Manitoba. Operates an accredited repair program with its own Rate Performance Score, supplement rules, and parts autonomy framework.
- SGI— Saskatchewan Government Insurance
- Saskatchewan's public auto insurer. Runs an Accredited Repair Program with a tiered RPS scoring model and documentation expectations specific to provincial claims.
- DRP— Direct Repair Program
- A contractual arrangement between an insurer and a collision repair shop that governs pricing, performance metrics, documentation, and claim routing. State Farm Select Service, GEICO Auto Repair Xpress, Progressive, and Allstate Good Hands Repair Network are common US DRPs.
- ADAS— Advanced Driver-Assistance Systems
- Sensor-driven safety systems including forward-collision warning, lane-keep assist, blind-spot monitoring, and adaptive cruise control. After most collision repairs that touch sensor mounts, glass, or front-end structure, the OEM procedure requires recalibration before the vehicle is returned.
- OEM procedure
- A published repair instruction from the vehicle manufacturer covering required operations, fasteners, materials, calibrations, and quality steps. Carriers increasingly treat the OEM procedure as the standard of care for defending labor lines and calibration requirements.
- Supplement
- An addition or revision to the original estimate after teardown reveals damage or operations not visible at write-up. Supplements are a normal part of collision repair, but supplement frequency and ratio are tracked by carriers as performance metrics on RPS and DRP scorecards.
- Mitchell Connect
- The estimating platform from Mitchell International used by many North American collision shops. RocketPros reads Mitchell-generated BMS files from the local drop folder the moment they are saved.
- CCC ONE
- The estimating platform from CCC Intelligent Solutions, mandated by some US DRPs (State Farm Select Service requires the Perform package). RocketPros ingests CCC-produced BMS output through the same automation pipeline.
- Audatex
- Solera's estimating platform, used internationally and across parts of North America. RocketPros reads Audatex BMS exports through the same automation pipeline as Mitchell and CCC.
- IMEX
- Mitchell's manual import/export workflow used to move estimate files between systems. RocketPros replaces the manual IMEX step by reading BMS files automatically from the drop folder as estimates are saved.
- CIECA— Collision Industry Electronic Commerce Association
- The industry body responsible for the data communication standards that connect collision repair facilities, insurers, estimating platforms, and management systems across North America. RocketPros is a CIECA member.
Want to see how this works on your estimates?
We'll run RocketPros against a sample of your real claims and walk through where every term above shows up in the audit and approval flow.